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Terms and Conditions

1. TERMS & CONDITIONS

This website is operated by C-Hemp. These terms and conditions ("Agreement") sets forth the general terms and conditions of your use of the http://www.C-Hemp.shop website ("Website" or "Service") and any of its related products and services (collectively, "Services"). This Agreement is legally binding between you ("User", "you" or "your") and this Website operator ("Operator", "we", "us" or "our"). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Website and Services. You acknowledge that this Agreement is a contract between you and the Operator, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.

 
2. ACCOUNTS AND MEMBERSHIP

You must be at least 18 years of age to use the Website and Services. By using the Website and Services and by agreeing to this Agreement you warrant and represent that you are at least 18 years of age. If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts before you may sign in and start using the Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.
 
2.1 USER ACCOUNTS
 
If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.
We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.
 
2.2 SUBSCRIPTIONS

You may cancel your Subscription at any time by logging into your account, clicking on (TBC) My/Account/Subscription & Purchases, and following the cancellation procedures described there. If you need help, feel free to email us at info@c-hemp.shop. If you are on the waitlist you cannot cancel by logging into your account, so please email us using the same link to cancel your waitlist monthly subscription. You will receive an email within (1) month of effective cancellation. If you do not receive a cancellation confirmation email within one week, please email us at info@c-hemp.shop. Immediately as your cancellation may not be complete.
 
2.3 LICENSE AND SITE ACCESS
 
We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it. This may be done only with written consent from us.
 
2.4 COMMUNICATIONS
 
The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing
 
 

3. LINKS TO OTHER RESOURCES
Although the Website and Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. Some of the links on the Website may be "affiliate links". This means if you click on the link and purchase an item, the Operator will receive an affiliate commission. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Website and Services. Your linking to any other off-site resources is at your own risk.


4. PROHIBITED USES

In addition to other terms as set forth in the Agreement, you are prohibited from using the Website and Services or Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website and Services, third party products and services, or the Internet; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Website and Services, third party products and services, or the Internet. We reserve the right to terminate your use of the Website and Services for violating any of the prohibited uses.
 
 
5. INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT
 
The intellectual property rights in all software and content made available to you on or through this website remains the property of C-Hemp or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by C-Hemp and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.
 
You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by C-Hemp or its licensors. C-Hemp is trade mark belonging to C-Hemp. No license or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are colorable similar without the written permission of C-Hemp.
 
5.1 DESIGNS PRODUCED BY US

Any designs produced by us for you will remain our intellectual property and may not be used in any other form without our prior written consent
 
 
 
6. NO LIABILITY

Subject to applicable law. Including . respect to liability for personal injury or non-waivable statutory rights under Hong Kong Law. In no event shall C-Hemp or its officers, directors, employees, shareholders or agents (A) be liable to the user with respect to use of the sites. The content or the materials contained in or accessed through the sites (including without limitation any damages caused by or resulting from reliance by a user on any information obtained from C-Hemp. Or any damages that result from mistakes, omissions, interruptions, deletion of files or email. Errors, defects, viruses, delays in operation or transmission or any failure or performance. Whether or not resulting from acts of GOD, communications failures, theft, destruction, or unauthorized access to C-Hemp’s records, programs or services, and (B) be liable to user for any indirect, special, incidental, consequential, punitive or exemplary damages, including, without limitation, damages for loss or goodwill, lost profits, loss, theft or corruption of user information, or the inability to use the sites or any of their features. The user’s sole remedy is to cease use of the sites.

 
7. INDEMNIFICATION

You agree to indemnify and hold C-Hemp and its affiliates, directors, officers, employees, agents, suppliers and licensors harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Website and Services or any willful misconduct on your part.


8. SEVERABILITY

All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.


9. PRODUCT INFORMATION
 
Most C-Hemp products displayed at the site are available in select C-Hemp stores while supplies last. In some cases, merchandise displayed for sale at the Site may not be available in C-Hemp stores. The prices displayed at the Site are quoted in H.K. Dollars and are valid and effective in Hong Kong.
 
9.1 PRODUCT LIMITATIONS
 
For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials)may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not confirm to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from C-Hemp.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country.
 
9.2 PRICING AND PAYMENT TERMS
 
The price of C-Hemp products is as quoted on the site from time to time.
 
Prices include tax but exclude delivery costs, which will be automatically added (at the cost shown) to the total amount due when you view the items in your shopping cart. And have selected your chosen different delivery method.
 
Prices and delivery costs are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a dispatch confirmation.
 
The site contains a large number of C-Hemp products and it is always possible that, despite our best efforts, some of the C-Hemp products listed on the site maybe be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a C-Hemp product’s correct price is less than our stated price, we will charge you the lower amount. If a C-Hemp product’s correct price is higher than the price stated on the Site, we will normally, at our discretion, either contact you for instructions before dispatching the C-Hemp Product, or reject your order and notify you of such rejection.
 
Payment for all orders must be made by credit card on the checkout page. We accept payment by most major credit and debit cards.
 
You should be aware that online payment transactions are subject to validation checks by your card issuers and we are not responsible if your card issuer declines to authorize payment for any reason. We also carry out a standard pre-authorization check on your payment card, and C-Hemp product will not be dispatched until this pre-authorization check has been completed. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We are not responsible for this.
 
9.3 RETURNS
 
We hope you are satisfied with your C-Hemp purchase. Should you wish to return anything bought from us, we offer the following refund policy: -
we will be happy to refund or exchange a product provided it is in a fully resalable condition.
 
Returns should be made within a resalable time (30 days) and in original, undamaged packaging. If we find that the product has not been returned us in fully resalable condition, we reserve the right to refuse a refund on the item. If you are returning an item because of an error on our part or because it is damaged or defective, we will refund the delivery charges incurred in sending the item to you and pay your costs of returning it to us.
 
For a full refund of the product purchase price, your return order must be received within 30 days of purchase. Shipping costs are non-refundable. Under no circumstances will a refund be processed without proper email notice included. All returns must be returned to C-hemp customer service address provided via email confirmation with a Requested Merchandise Number. Refunds may take up to 4 weeks before they appear on the customer’s bank statement – most cases will be quicker, however due to return shipping time, return processing, and refund requests to the banks, it can take up to 4 weeks.
 
 
10. DISPUTE RESOLUTION

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Hong Kong without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of Hong Kong. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in Hong Kong, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

 
11. CHANGES AND AMENDMENTS

We reserve the right to modify this Agreement or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will post a notification on the main page of the Website. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.
 
ACCEPTANCE OF THESE TERMS
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.
 
 

CONTACTING US
If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may send an email to info@c-hemp.shop


This document was last updated on October 27, 2020